Welcome to
Pipol Pay is a mobile payment service designed for money transfers and payments between US bank accounts. It is easy, quick and safe.
1
DOWNLOAD THE APP FROM THE APPLE STORE OR GOOGLE PLAY
2
SIGN UP WITH YOUR PERSONAL EMAIL AND US BANK ACCOUNT
3
SEND MONEY TO THIRD PARTIES USING THEIR EMAIL ACCOUNT
4
CONFIRM BY CLICKING ¨SEND¨
Pipol Pay is a mobile payment service designed for money transfers and payments between US bank accounts. It is easy, quick and safe.
1
DOWNLOAD THE APP FROM APPLE STORE OR GOOGLE PLAY
2
SIGN UP WITH YOUR PERSONAL EMAIL AND US BANK ACCOUNT
3
SEND MONEY TO THIRD PARTIES USING THEIR EMAIL ACCOUNT
4
CONFIRM BY CLICKING ¨SEND¨
Donwload the app
Donwload the app
Master the app in minutes!
¿How do I sign up?
¿How do I send or request money?
Frequently Asked Questions
No. Pipol Pay is a mobile payment service that connects 10.000 US authorized financial institutions using the ACH system, allowing people to send and receive money in a fast and secure manner.
Anyone with a US bank account and a smartphone. Just download the app in the Apple Store or Google Play and start sending money.
2. Enter your personal information: Name and surname, or the name of the company, it must match the data registered in the bank account; and your email.
3. Enter your personal information and personal email account.
4. Enter your bank account and ABA number
5. You must verify your bank account: check with your bank’s online services for the two microdeposits received and enter them in the Pipol Pay app.
6. Once the account is verified you can start sending or receiving money.
The routing number is a 9-digit number assigned to banks by the US bankers association. This number is also known as the ABA. Sometimes banks have more than one ABA number, ask your bank which ABA number you can use to make ACH payments. Facebank clients can enter the following ABA: 021502189.
Once you download the app, you can proceed to register immediately. The account verification process can take up to a business day.
Yes, you can add as many US bank accounts as you need. Please keep in mind that pipol pay is designed to send money to third parties, not to make transfers between your accounts.
You must choose one email account to register with Pipol Pay. We recommend using your personal email account. Please avoid using your workplace email.
Should encounter problems signing up or using the app, please write to support@pipolpay.me/nueva we’ll be happy to help you.
There are more than 10.000 financial institutions that support pipol pay. Please click here to view the list.
Download the app, register, sign in. Enter the receiving party’s email, click the arrow. Enter the amount, put on a message to the receiving party, enter your PIN and click send.
You only need the third party’s email account. Please note that he/she must be affiliated to Pipol Pay.
Yes, you can. In order to do so, the merchant must be affiliated to Pipol Pay.
Yes, as long as both parties have US bank accounts and are affiliated to Pipol Pay. This payment service only supports US bank accounts.
You must enter and verify the information before sending money. Once you click send, the money will be transferred to the destination you entered.
It can take up to a business day.
Yes, pipol pay has spending limits and that reset every 24 hours.
Pipol is designed for making payments, so there is no minimum amount.
Pipol Pay will charge a commission fee between 1.5% and 3% of the amount being sent. FaceBank clients can transfer for free.
Yes, Pipol Pay will send an email to the receiving party when you send money.
Yes, both parties must be affiliated to Pipol Pay in order to send or receive money.
Yes, there is a default account on Pipol Pay. You will always receive payments on your default account. However, you can change your default account on the settings menu. When you send money to someone, you can choose which of your accounts in Pipol Pay will be debited.
No, payments made to businesses properly affiliated to Pipol Pay will not generate commission charges to the purchasing customer.
